Cryptocurrency Terms & Conditions
26th June 2026
These Cryptocurrency Terms and Conditions ("Crypto Terms") govern the use of cryptocurrencies for deposits and withdrawals on the RedStar Poker platform. By using cryptocurrency as a payment method, you acknowledge and agree to these Crypto Terms together with the Company's Terms and Conditions, Privacy Policy and AML/CFT requirements.
General
RedStar Poker accepts selected cryptocurrencies solely as a payment method for participation in licensed gambling activities. RedStar Poker is not a cryptocurrency exchange, broker, wallet provider or Virtual Asset Service Provider (VASP). The Company does not provide cryptocurrency trading, conversion, custody or transfer services outside the processing of gambling-related deposits and withdrawals. Customers remain solely responsible for purchasing, selling, storing and transferring their Crypto Assets using third-party providers of their choice.
Supported Cryptocurrencies
The list of supported cryptocurrencies and blockchain networks is available on the Cashier page of the RedStar Poker website. Only cryptocurrencies and blockchain networks currently supported by the Company may be used for deposits and withdrawals. The Company may add, suspend or remove supported cryptocurrencies or blockchain networks at its discretion where required for operational, regulatory or security reasons.
High-Risk Digital Assets
The Company may refuse, suspend or restrict deposits or withdrawals involving digital assets that present increased regulatory, operational or financial crime risks. This includes, without limitation, privacy-enhancing cryptocurrencies, wrapped tokens, bridged assets with unverifiable provenance, or other digital assets that cannot be effectively monitored using blockchain analytics.
Exchange Rates
Cryptocurrency exchange rates used for deposits and withdrawals are determined using market data obtained from Kraken. Exchange rates may fluctuate continuously and may differ from the rate available when a customer initiated a transaction.
Deposits
Customers are responsible for:
• selecting the correct cryptocurrency
• selecting the correct blockchain network
• sending funds only to the deposit address generated for their account
• ensuring sufficient network fees are paid
Deposits are credited only after the required blockchain confirmations have been received and all applicable compliance checks have been completed. Transactions sent using unsupported cryptocurrencies or unsupported blockchain networks may not be recoverable. Deposits involving privacy-enhancing cryptocurrencies, wrapped tokens, bridged assets or other digital assets where the origin or transaction history cannot be adequately verified may be delayed, declined or rejected pending compliance review.
Withdrawals
Withdrawals are processed only after successful completion of applicable security and AML/CFT checks. Where operationally possible, withdrawals should be made to the same wallet used for the original deposit. Where a different wallet is used, RedStar Poker may require additional verification to confirm that the wallet belongs to the verified customer. Where self-hosted (unhosted) wallets are used, RedStar Poker may request reasonable evidence demonstrating that the customer owns or controls the destination wallet before processing a withdrawal. Processing times may vary depending on blockchain network conditions, security reviews and operational requirements.
Player-to-Player Transfers
RedStar Poker does not permit customers to transfer cryptocurrency or any other digital assets directly to other players through the platform.
AML/CFT and Compliance
All cryptocurrency transactions are subject to the Company's Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) procedures.
RedStar Poker may:
• perform blockchain analytics and transaction monitoring
• request additional identity verification
• request Source of Funds documentation
• apply Enhanced Due Diligence where required
• delay or refuse transactions pending compliance review
• refuse or report transactions where required by applicable law
Where applicable, cryptocurrency transfers involving regulated Virtual Asset Service Providers (VASPs) shall comply with applicable FATF Travel Rule requirements, including the exchange of originator and beneficiary information where required by applicable law. The use of cryptocurrency does not exempt customers from the Company's verification or compliance requirements.
Wallet Verification
Where required for security or compliance purposes, RedStar Poker may request reasonable evidence that a withdrawal wallet is owned or controlled by the verified customer.
Prohibited Transactions
RedStar Poker does not knowingly accept cryptocurrency transactions associated with:
• sanctioned persons or entities
• sanctioned wallet addresses
• cryptocurrency mixers or tumblers
• ransomware proceeds
• stolen digital assets
• darknet marketplaces
• fraudulent or criminal activity
• other prohibited sources identified through blockchain analytics
• privacy-enhancing cryptocurrencies where effective blockchain analysis is not possible
• wrapped or bridged digital assets where the provenance of the underlying assets cannot be established
Transactions associated with prohibited activity may be rejected, suspended or reported to the competent authorities where required by law.
Third-Party Service Providers
Cryptocurrency payment processing is provided by CoinsPaid. Blockchain analytics, wallet screening and transaction risk assessment are performed as part of the Company's compliance framework. The use of CoinsPaid does not limit or transfer RedStar Poker's regulatory responsibilities. RedStar Poker remains fully responsible for compliance with all applicable licensing, AML/CFT and regulatory obligations notwithstanding the use of CoinsPaid as its cryptocurrency payment processor.
Customer Responsibilities
Customers are responsible for:
• protecting access to their cryptocurrency wallets
• using only wallets they own or control
• ensuring the accuracy of wallet addresses
• complying with all applicable laws in their jurisdiction
• providing accurate information when requested by the Company
Customers must not attempt to use cryptocurrency transactions to conceal the origin of funds or circumvent AML/CFT requirements.
Limitation of Liability
RedStar Poker shall not be responsible for losses arising from:
• incorrect wallet addresses entered by the customer
• use of unsupported blockchain networks
• transactions sent to incorrect deposit addresses
• delays caused by blockchain congestion
• failures of third-party exchanges or wallet providers
• customer errors in selecting cryptocurrencies or blockchain networks
Amendments
RedStar Poker reserves the right to amend these Cryptocurrency Terms at any time to reflect changes in legislation, regulatory requirements, operational processes or supported cryptocurrencies. The latest version will always be published on the Company's website. Continued use of cryptocurrency payment services constitutes acceptance of the updated Cryptocurrency Terms.
Contact
Questions relating to cryptocurrency transactions may be directed to RedStar Poker Customer Support through the contact methods available on the Company's website.
Governing Law
These Cryptocurrency Terms shall be governed by the laws and regulations applicable to the licensed operations of RedStar Poker. Nothing contained in these Cryptocurrency Terms limits the Company's obligations under applicable laws, regulations or licensing conditions.
